1333bb Privacy Policy
Your personal information is completely safe with us. This policy describes in detail how 1333bb collects, uses, and protects your information.
This privacy policy applies to all users of the 1333bb platform. By using our website or services, you are considered to have accepted all the terms of this policy.
Introduction and Definitions
1333bb ("we", "our", "platform") is a trusted online betting and casino platform in Bangladesh. We place the highest importance on the privacy of our users. This privacy policy will inform you about what kind of information is collected about you when you use 1333bb's services, how it is used, and how it is kept secure.
In this policy, "personal information" means any information that can directly or indirectly identify an individual. "Processing" means any operation involving the collection, storage, modification, disclosure, or deletion of information.
What Information We Collect
1333bb collects various types of information, which are categorized below:
2.1 Registration and Identity Information
When you open an account with 1333bb, we collect the following information:
- Full name and date of birth
- Mobile number and email address
- National ID or passport number (for age verification)
- Residential address
- Username and password (passwords are stored in encrypted form)
2.2 Financial Transaction Information
To process deposits and withdrawals, we collect:
- bKash, Nagad, or Rocket account number
- Bank account details (where applicable)
- Transaction amount, date, and time
- Transaction reference number
2.3 Usage Information
When you use our platform, the following is collected automatically:
- IP address and device type
- Browser type and version
- Pages visited and session duration
- Data collected through cookies and tracking technologies
- Betting history and gaming activity
Purpose of Data Collection
1333bb uses your personal information only for specific and legitimate purposes. The main purposes for which we collect information are:
- To enable account creation and management
- To process financial transactions securely
- To verify age and confirm identity — only those aged 21 or above may open an account
- To prevent fraud, money laundering, and other illegal activities
- To provide you with personalized services and offers
- To provide customer support and technical assistance
- To operate responsible gaming programs
- To meet legal obligations
- To improve the quality and security of the platform
Disclosure of Information and Third Parties
1333bb does not sell your personal information to third parties or transfer it for commercial purposes. However, information may be shared in the following specific circumstances:
4.1 Service Provider Partners
We work with trusted third parties for payment processing, IT infrastructure, and customer support. These partners receive only the information they need, and confidentiality agreements are mandatory with them.
4.2 Legal Obligations
We are required to provide necessary information upon a valid request from a competent court, regulatory authority, or law enforcement agency.
4.3 Business Changes
In the event of a merger, acquisition, or asset transfer, user information may be transferred to the relevant parties. You will be properly notified before any such change.
Data Security Measures
1333bb uses industry-leading security technologies to protect your personal and financial information:
- SSL Encryption: All data exchanged between users and the server on our platform is protected by 256-bit SSL encryption.
- Firewall and Anti-Malware: Our servers are covered by advanced firewalls and regular security scans.
- Access Control: Only authorized staff can access users' personal information, and their activity is monitored.
- Password Hashing: User passwords are never stored directly — they are stored using modern cryptographic hashing methods.
- Regular Security Audits: Our systems undergo regular third-party security testing.
- Two-Factor Verification: Additional verification may be required for suspicious logins or transactions.
While we strive to maintain the highest security standards, it is impossible to guarantee complete security when transmitting information over the internet. You are therefore also responsible for keeping your login credentials confidential.
Cookies and Tracking Technologies
1333bb uses cookies and similar technologies to improve our services. Cookies are small text files stored in your browser.
6.1 Types of Cookies
- Essential Cookies: Required for the basic functioning of the platform, such as maintaining login sessions.
- Performance Cookies: Help analyze how the platform is being used.
- Functionality Cookies: Remember your preferences and settings so you do not have to set them up again each time.
You can disable cookies from your browser settings, but this may affect some features of the platform.
Data Retention Period
1333bb stores your personal information only for as long as necessary:
- Account-related information: for as long as the account is active and for a minimum of 5 years after it is closed
- Financial transaction records: a minimum of 5 years as required by law
- Customer support communications: a maximum of 2 years after the issue is resolved
- Marketing preference information: until you withdraw your consent
Once the specified period has ended, we securely and permanently delete or anonymize personal information.
Your Rights
As a user of 1333bb, you have the following rights over your own information:
8.1 Right to Know
You may ask us at any time what information we hold about you and how it is being used.
8.2 Right to Correction
If any of your personal information is incorrect, you may request that it be corrected. Some information can be updated directly from your account settings.
8.3 Right to Deletion
In certain circumstances, you may request that your personal information be deleted. However, some information must be retained for a specific period due to legal obligations.
8.4 Right to Restrict Processing
You may request that the processing of your information be restricted in certain cases, such as opting out of marketing communications.
8.5 Right to Data Portability
You may request your personal information in a structured, machine-readable format.
To exercise any of the above rights, please contact our support team. We are committed to responding to your request within the legally required timeframe.
Marketing Communications
When you register with 1333bb, you may consent to receive marketing communications. These may include:
- Notifications about bonuses and promotional offers
- Information about new game and feature launches
- Updates about special events and tournaments
You may change your marketing preferences at any time. You can turn off marketing communications directly from your account settings or through our support team. Even if you opt out of marketing, you will continue to receive important account-related notifications.
Protection of Minors
1333bb strictly follows a policy of protecting minors. Our platform is for those aged 21 or above only. We do not knowingly collect information from anyone under the age of 21.
If we become aware that a minor has registered on our platform, we will immediately close that account and delete the related information.
International Data Transfers
Our servers and technical infrastructure may be located in various countries. Even if your information is transferred outside Bangladesh, we ensure that:
- Adequate data protection measures are in place in the destination country
- Appropriate agreements are in place with third parties that ensure protection equivalent to this policy
- International best practices for data protection are followed
Changes to the Policy
1333bb reserves the right to change or update this privacy policy at any time. If any significant changes are made, we will:
- Send a notification through the platform
- Notify you via your registered email or mobile
- Update the "Last Updated" date at the top of the page
Continuing to use the platform after updated terms are published means you are considered to have accepted the new terms. Please check this page regularly to stay informed about updates.
Contact and Complaints
If you have any questions, comments, or complaints about this privacy policy, please contact us. Our data protection team is always ready to address all your questions.
Support and Contact
24/7 Live Chat — Use the live chat feature on our platform
Email: [email protected]
We generally respond to all email requests within business days. Instant support is available via live chat.